Support
Warranty service of products SHC
-
Warranty period of operation of products SHC not less than 18 months from the date of commissioning, but no more than two years from the date of manufacturing under condition of observance of rules of transportation, storage, commissioning and the operation established by engineering specifications.
-
Warranty period of storage of a complex - no more than 24 months from the date of manufacturing.
-
Supervision in the post-warranty period
Author's supervision of the ACSTP during the entire period of operation, including:
-
Expansion of functions ACSTP
-
Additional delivery of equipment
-
Equipment modernisation
-
The adjustment and progress of the software
-
Update of software products
-
The analysis of emergency situations
-
Recommendations about operation and repair
-
Remote monitoring via the Internet
We know that the embedded object is not frozen, but it is an alive business, which requires permanent changes
We are nearby and are always ready to help you with it.
Reception of files of registration from object, the operative analysis of situations, consultations
Transfer of the loading files checked up at models by e-mail
Conducting statistics of refusals and diagnostics of means
Loading and adjusting programs via the Internet
Remote adjustment of the regulation contours
Modification within ONE day
Departure of experts on object
Repair and preventive maintenance